Privacy Policy

This privacy policy describes how we handle the personal data of consumers, as well as the contact persons of companies, other organizations, and stakeholders.
Urjalan Makeistukku uses the collected data only for providing the service and improving the quality of the service.
We aim to process data responsibly and in accordance with best practices.

Data Collection

We collect information about you, for example, when:
• you register as a user of our services,
• you make purchases in our online store
• you provide us with feedback or otherwise contact our customer service in any way
• you join our mailing list

Collected Data

The following basic information is collected about the registrants:
- First and last name
- Company or other entity, if not an individual
- Address details
- Phone number
- Email address
- Gender
- Date of birth
- Information on processed orders

This information is based on the data entered by the customer into the online service.
Additionally, the service collects data on user habits through cookies.

Cookies

We use cookies in our online store. Cookies help us collect information about users of the service, enabling ordering and online payments in our store. Additionally, cookies collect information about how customers use our services. By using our service, you accept the use of cookies.

You can also change your browser settings to block cookies. However, doing so will prevent you from making purchases in our online store.
For more information on cookies: https://www.viestintavirasto.fi/kyberturvallisuus/tietoturvaohjeet/palveluidenturvallinenkaytto/evasteet.html

Purpose of Data Use

In our online store
We process your data to allow you to use our online services. Using your data, we can identify you, provide our services, and fulfill your order. The data collected via cookies is used to improve the user experience.

In customer service
We use the data to handle inquiries, feedback, and complaints received by customer service.

We may also use the data for the development of Urjalan Makeistukku Oy’s operations, customer relationship management, handling communications, marketing purposes, statistical purposes, and other online service-related purposes.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy. Additionally, we retain data to comply with other mandatory legislation, such as accounting laws.

Data Processors

The data is processed by Urjalan Makeistukku Oy. In some cases, we may share certain data with third parties for the provision of services: When delivering products, customer data may be shared with the third-party responsible for delivery (e.g., Posti or Matkahuolto), and this also applies to online payment processing.

We may disclose data to authorities if required by law.
Additionally, personal data may be shared for marketing purposes and customer communication with external service providers in accordance with personal data laws and the Electronic Communications Privacy Act.

For the technical implementation of the service, we use service providers who will use the data only for purposes defined by Urjalan Makeistukku.
Separate agreements oblige the service providers to ensure data security and comply with data protection legislation.
If we use your data for electronic communication, your data may be transferred to a service provider located in the United States, which adheres to the EU-U.S. Privacy Shield agreement.

Your Rights Regarding Data Processing

Right to Object
You have the right to object to the processing of your personal data for direct marketing, distance selling, and other direct marketing purposes, as well as for market and opinion research. You have the right to accept or reject direct marketing at any time by notifying us at asiakaspalvelu@urjalanmakeistukku.fi.

Right of Access
You have the right to access the personal data we have stored about you and request copies of that information. A request for access must be made in writing.

Right to Correct Data
The data controller will correct, delete, or complete any incorrect, unnecessary, incomplete, or outdated personal data in the registry, either on their own initiative or upon the request of the registered individual. The registered individual must contact Urjalan Makeistukku Oy's customer service or contact person to correct their information.

Urjalan Makeistukku Oy reserves the right to make changes.